TOYPOST HELP PAGE - Frequently Asked Questions   Help Files: Online contact form Customer Services I've forgotten my password Technical Help The following questions are in order of most frequently asked: How do I order online? When will you deliver? Do you have a catalogue? Do you accept School orders? Do you accept Museum orders? Is next day delivery possible? How much is the postage - shipping? I have not received email confirmation of my order How do I return goods? Do you ship to Australia, Brazil, Canada etc etc? How much does it cost to ship to Austria, Belize, Croatia etc etc? Which payment methods do you accept? Paypal 'Unconfirmed Address', what does this mean? Do you do Trade orders? Do you accept US Dollars? I have a different price in US dollars on my statement? Can I track my parcel online? Where is my parcel? What is your contact address? Are my online credit cards transactions safe with your company? Do I have to pay online with a credit card? Tax Free orders To whom should we make cheques payable? How much is it in US, Canadian, Australian Dollars? Do you do Gift Wrapping? What is your VAT number? What wood is used in your products? Are your toys child friendly and safe?