Return & Refund Policy
Thanks for shopping at Tassell and Horstman Limited (Toypost).
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received the item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
Wrong items received will be fully refunded and a free returns shipping label will be provided.
In case you have a change of mind, you will be responsible for paying for your own return shipping. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us please do not hesitate to contact us by email or by telephone.
